The Grievance Procedure: Making It Work for Us – IBT Training and Development Guide

UPS Documentation · Grievance Procedure

This International Brotherhood of Teamsters Training and Development guide instructs union stewards and representatives on how to effectively utilize the grievance procedure to enforce contract rights and protect members in the workplace. It covers identifying and investigating grievances, writing and presenting grievance reports, navigating arbitration, the duty of fair representation, and applicable labor law. Members and stewards would reference this document when filing, investigating, or presenting a grievance against UPS management.

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